Fluenik Flagship Product
Deploy a branded support chat across storefronts, websites, and product flows. Choose from OpenAI, Google, and NVIDIA models while AI handles repetitive work and your team focuses on high-value moments.
Apps Available
Desktop Application for Windows, macOS, and Linux.
Mobile App for iOS and Android.
Intelligent Automation
Seamless Integration
Install on any major e-commerce platform with a single integration. Your chat widget matches your store's branding and works across all page types without additional configuration.
One widget, every platform
Proactive AI
Optional AI feature proactively greets visitors, answers common questions, and handles routine conversations autonomously — freeing your team to focus on complex interactions.
Always-on visitor engagement
Model Flexibility
Select from OpenAI, Google, and NVIDIA models based on your performance and quality. Switch providers as your support strategy evolves.
OpenAI, Google, and NVIDIA support
Custom Training
Provide your own knowledge base, product details, and custom instructions so the AI responds with context specific to your business, tone, and policies.
AI that knows your brand
Product Intelligence
The AI indexes your product catalog, pricing, availability, and specifications to answer customer questions with accurate, up-to-date information.
Catalog-aware responses
Human-Powered Support
Social Channels
Connect your Instagram and Facebook accounts to receive and respond to customer messages alongside your live chat conversations. One operator inbox for every channel.
All messages, one place
Flexible Control
Switch between fully autonomous AI responses and manual mode where AI only suggests replies when operators request them. Maintain full control over when AI speaks.
Operators set the pace
Seamless Handoff
Human operators can step into any AI-managed conversation seamlessly. The visitor experiences a continuous conversation with no interruption or context loss.
Smooth human-AI handoff
Quick Responses
Build a library of approved responses, templates, and snippets that operators can insert into conversations instantly. Keep messaging consistent across your team.
Consistent brand voice
Measure & Optimize
Performance Analytics
Track response times, resolution rates, AI automation percentage, and individual operator metrics from a single dashboard designed for support team leads.
Data-driven support ops
Plans & Pricing
14-day free trial
Coming Soon14-day free trial
Coming Soon14-day free trial
Coming Soon14-day free trial
Coming SoonAdd-ons
Add extra operator seats to any plan
1000 additional AI chats
200 additional AI knowledge base articles
500 additional AI learned products